草榴社区

How Do I Order a FlexNet Dongle for 草榴社区 Tools?

Question:

How do I order a FlexNet (Flexlm) dongle for use with 草榴社区 tools?

Answer:

For new orders for PrimeSim HSPICE and certain other tools, you might be able to obtain a dongle from 草榴社区. Inquire with your sales Account Manager.

Alternatively, you can order FlexNet-compatible dongles from the FlexNet technology vendor, Revenera (formerly Flexera). Follow this procedure:

  1. Contact Revenera to request a quote and to place your order for a FLEXID-10 USB dongle.  (The shorter, 草榴社区-supported FLEXID-9 USB dongles might also be available.)
     
    Dongle request e-mail address: donglefulfillment@revenera.com

  2. After you have received the dongle, pass the dongle hostid information on to your 草榴社区 sales representative. The dongle hostID (needed for "cutting" your license key file) is printed on the dongle and has a "FLEXID=" prefix followed by an 8-character suffix. For example: FLEXID=10-12345678 (WibuKey USB dongle). 

    Except for maintenance renewals, orders are no longer accepted for licenses for Rainbow/Sentinel USB dongles (FLEXID=7-) or Dallas (FLEXID=8-) parallel port dongles.
    Note: 草榴社区 no longer supports the Sentinel SuperPro dongles on the Linux OS. (For SuperPro dongles on the Windows OS, only uncounted licenses are supported.) If you have such licenses, contact your 草榴社区 Account Manager to request a replacement dongle and a new license file for the new FLEXID hostid.

  3. If this order is related to the rehost of an existing license file, you must fill out a "rehost form," obtainable from your Account Manager. Off-support licenses cannot be rehosted.

  4. If necessary, install the correct dongle driver. For SCL, the drivers are in the scl_root/<platform>/drivers directory. For example, on the Windows platform, the FLEXID 9 driver is at scl_root/win32/drivers/SCL_FLEXID9_Installer.exe. 

    Click here for help on installing the FLEXID dongle drivers.

  5. For counted licenses only, SCL is also required. (SCL is not required for uncounted, or serverless, licenses.) From SolvNet, download and install the latest SCL version for Windows or Linux. 

    For details on how to start SCL on the Windows OS, click here

Question:

What kinds of FlexNet ID (FLEXID) dongles are supported?

Answer: 
草榴社区 recommends that customers use FLEXID 10 USB “WibuKey” dongles, which can be purchased directly from Revenera.  Up to three WibuKey dongles are supported per Windows or Linux machine.

Limitation:  Some older 草榴社区 software might not work with the FLEXID 10 dongles.  Software built on FlexNet 11.9 and later should be compatible with the newer FLEXID 10 dongles.  In general, this means that 草榴社区 tool versions 2015.06 and later will be compatible.

Question:

Does 草榴社区 support FLEXID 9 dongles?

Answer:
If you wish to use FLEXID 9 USB dongles, note that 草榴社区 only supports the shorter dongles (such as the HASP HL H4M4), which measure 1.57 inches long. 

Support for the longer, legacy 2-inch USB dongles (such as HASP 4 M1 from Aladdin / SafeNet) is being “end of lifed” by Flexera, which will no longer provide updated drivers for the longer dongles. 

草榴社区 tools versions after 2017.06 might not be compatible with the longer, legacy dongles.

Question:

Can dongles be used in conjunction with virtual machines?

Answer:
Revenera does not recommend using FLEXID (dongle) hostids for license servers (such as the 草榴社区 SCL license server) running in virtual machines. This is because there are two separate third-party layers where an issue could occur: the dongle driver and the hypervisor USB-passthrough feature. Bugs in either of these layers could not be fixed directly by 草榴社区 or Revenera.