草榴社区

Global Support Centers

草榴社区’s network of global support resources helps you keep your design on schedule. For fastest support, open your case online where it will immediately be routed to the right expert with the product and design knowledge to expedite resolution. You can also contact local support resources through email or on the phone.

Expert Support is Just a
Click Away

草榴社区’s network of global support resources helps you keep your design on schedule. For fastest support, open your case online where it will immediately be routed to the right expert with the product and design knowledge to expedite resolution. You can also contact local support resources through email or on the phone.

No matter how you let us know about your problem, you can be assured that 草榴社区’ team of product support experts—including R&D, where necessary—will work with you to find the best possible solution in the shortest possible time to minimize impact on your project and schedule. 

North America


Telephone: 1-800-245-8005
Hours: 7:00 a.m. - 5:30 p.m. (Pacific Time)

CODE V, LightTools, LucidShape and RSoft Products Support

View the global support contacts

Asia Pacific 

China

Email Support
Telephone: 400-820-3091

India


Telephone: 1-800-243-8672

Korea

Email Support
Telephone: +49-5251-681-500

Singapore, Australia, Malaysia, New Zealand, Philippines and Thailand


Telephone: (914) 488-6260

Taiwan

Email Support
Telephone: 0800-079-595

CODE V, LightTools, LucidShape and Photonic 草榴社区

View the Global Support Contacts

 

Europe / Israel

Central Europe


Northern Europe


United Kingdom


Telephone: +44 (0) 118 965 1186

Southern Europe


Italy: Telephone: +39 039 6846 700

Israel


Telephone: +972-9-9719600

CODE V, LightTools, LucidShape and RSoft Products Support

View the global support contacts

Japan 

CODE V, LightTools, LucidShape and Photonic 草榴社区

View the Global Support Contacts

EMLT Product Users

Release Notifications

Update Training Videos

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